To find out the version of the Bluetooth adapter on your tablet, laptop, or desktop, use these steps: Open Settings. Click on Devices. Click on Bluetooth & other devices. Under the "Related ...
The computer shows a status of "Paired", the Bluetooth device shows a status that is connected to some device, but, in reality, you cannot access the Bluetooth device from your computer. Configuring Bluetooth is a technical process and this problem complicates things even further.